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IT Support Agreement
The IT Support Agreement provides our Clients with comprehensive support for all of their computing and IT needs. It is a very cost effective solution that also provides reassurance. Clients will know what their IT support costs will be up front, without any hidden or unexpected charges. The IT Support Agreement works similar to an Insurance Policy for your computer and network system. You pay an affordable monthly premium and get coverage whenever you need service. This protects you from high costs associated with major unexpected system failures and other needed services. The IT Support Agreement provides UNLIMITED coverage for a wide range of IT services.
Automatic Data Backup Plan
6. Cost effective alternative to hiring an IT support staff. We provide Reliable, Fast, High Quality IT Services at a fraction of the price.
7. No Long Term Commitment. We offer “No Hassle” Cancellation with 30-day notice. This forces us to earn your business every month.
8. Allows clients to balance their business priorities more effectively. Clients can focus on growing their business.
Automatic Data Backup Plan
Our Automatic Data Backup Plan offers our Clients a simple, reliable, secure, cost-effective automated backup solution. Clients don't have to worry about performing critical data backups. We audit your data backups to ensure that the backups are running when scheduled and that the integrity of the data is good. Plan is offered at Daily and Weekly intervals. We are offering a No Hassle 30-day FREE Trial.
(50% discount if bundled with IT Support Agreement)
Scheduled Maintenance Plan
Our Scheduled Maintenance Plan is designed to increase the life of your computer hardware and help prevent major system software failures. We do this by performing various software tasks as well as thoroughly cleaning the computer which help prevent major system failures. Overtime excessive dust builds up around key computer components and causes insufficient air circulation and cooling which will decrease the life of your computer hardware. In some cases, this dust build up causes the computer to shut down unexpectedly. Our Scheduled Maintenance Plan is performed every 6 months.
(50% discount if bundled with IT Support Agreement)
Disaster Recovery Plan
The Disaster Recovery Plan is a backup plan in case one or more of your computers or servers fail. This plan enables Clients to recover from system failures in a timely manner. The plan is also designed to temporarily keep your system up and running while the problem is being assessed, waiting for parts, etc. This minimizes system downtime and loss of production.
(50% discount if bundled with IT Support Agreement)
Advantages of the Service Agreement
1. Lower your Total Cost of Ownership (TCO) on your Computer/Network systems
- Total Cost of Ownership (TCO) is defined as all of the possible costs incurred in the life cycle of a computer workstation, from acquisition to disposal.
- There are both direct and indirect costs associated with the TCO.
- Direct Costs come from the following areas: Hardware Acquisition, Software Acquisition, Installation, Training, Support, Maintenance, Infrastructure.
- Indirect Costs are typically costs that are hidden and not included in a budget. Some examples include:
- Unexpected hardware or software failure
- Lost productivity due to downtime
- Retrofitting costs: Upgrading building, electrical, cooling, ventilation systems
2. Clients will be able to budget and maintain IT Support costs through affordable, FIXED monthly payments. No hidden or
unexpected additional charges. Client makes one easy payment every month for all needed parts and service.
3. Provides reassurance and allows clients to gain greater confidence knowing that their computer and network systems are
professionally maintained, and that the possibility of high unexpected costs is greatly reduced. Relax Its Covered!
4. IT Support Agreements are loaded with incentives including:
- Unlimited IT Support
- Scheduled Maintenance Plan Discount (50%)
- Diaster Recovery Plan Discount (50%)
- Discounted Labor Rates (50%)
- Pay In Full Discount (1 month free)
- 1 Month FREE for Switching
6. Cost effective alternative to hiring an IT support staff. We provide Reliable, Fast, High Quality IT Services at a fraction of the price.
7. No Long Term Commitment. We offer “No Hassle” Cancellation with 30-day notice. This forces us to earn your business every month.
8. Allows clients to balance their business priorities more effectively. Clients can focus on growing their business.
Click here to contact us and schedule an appointment to get more information on our monthly service agreements.